Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return most items within 14 days of delivery for a full refund or exchange.

Eligibility

Items must be returned within 14 days of receipt.
Items must be unused, unworn, and in their original condition with all tags attached.
Items must be returned in their original packaging.

Non-Returnable Items

Sale or discounted items
Custom or personalized orders
Perishable goods

How to Return

Contact us at info@karlvalentingebhardt.de to initiate a return.
We will provide you with a return shipping address.
Pack the item securely and send it back to us.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–10 business days to your original payment method.